Refund & Cancellation Policy
Last Updated: January 14, 2026
At Crushing Fitness, we are committed to helping you achieve your fitness goals through our specialized workout programs. Because our products are digital assets that are worked on instantly by a member of our team upon purchase and are specifically curated to meet your criteria, we generally do not offer standard returns or refunds once a program has been purchased.
However, we understand that exceptional circumstances happen. We believe in fairness and transparency, and we want to ensure you have a positive experience with us. While all sales are final, we have a review process for refund requests.
Our Review Process
Every refund request is reviewed individually by our team. We do not use automated systems to deny requests; a real person will look at your situation.
We may consider a refund if:
There was a technical error that prevented you from accessing the program.
You accidentally purchased the same program twice.
There are significant discrepancies between the product description and the content provided.
Programs were not delivered within the proposed timeframe.
A significant event occurs that prevents your program from being achieved.
We generally do not grant refunds for:
Change of mind after the program has been delivered.
Failure to follow the program.
How to Request a Refund
To have your request reviewed, please contact our support team.
Please email us at support@crushingfit.com with the subject line "Refund Request - [Your Order Number]" and include the following details:
Proof of Purchase: Your order number or the email address used to make the purchase.
Reason for Request: A clear, brief explanation of why you are requesting a refund.
Supporting Details: Any screenshots or additional information that helps us understand your situation (especially for technical issues).
What Happens Next?
Once we receive your request, our team will review it and aim to respond within 2-3 business days. We appreciate your patience as we give your request the attention it deserves.
If your refund is approved, it will be processed immediately, and a credit will automatically be applied to your credit card or original payment method within a specified number of days, depending on your card issuer’s policies.
Thank you for choosing Crushing Fitness for your fitness journey. We appreciate your understanding and support.